• Home
  • SpeedComfort
  • Optimal savings in 3 steps
  • Webshop
  • FAQ
  • Contact
0 0
0 Shopping Cart
Shopping cart (0)
Subtotal: £0.00

View cartCheckout

  • Award winning solution
  • Made and assembled in The Netherlands
  • Free returns within 30 days
  • 10 year warranty
  • Home
  • SpeedComfort
  • Optimal savings in 3 steps
  • Webshop
  • FAQ
  • Contact
Sign in
0 0
0 Shopping Cart
Shopping cart (0)
Subtotal: £0.00

View cartCheckout

Award winning solution
Made in the Netherlands
Order now on Amazon UK
10 year warranty
Filters
Show
  • SpeedComfort
  • Accessories

SpeedComfort – Mono set

Out of stock

Mono set, suitable for radiators up to 50 cm in length. 1 x SpeedComfort 1 x 12V Adapter, cord length: 1.80mt 1 x External thermostat switch with magnet attachment, cord length: 0.60m SPEEDCOMFORT NOT AVAILABLE IN WEBSHOP DUE TO IMPORT TAXES. ORDER NOW AT AMAZON UK: https://www.amazon.co.uk/speedcomfort

More information

Normally £65.95. Now for:

Price: £59.95


Read more

SpeedComfort – Duo set

Out of stock

Duo set, suitable for radiators with a length between 75 and 120 cm. 2 x SpeedComfort 1 x 12V Adapter, cord length: 1.80m 1 x External thermostat switch with magnet attachment, cord length: 0.60m 1 x Connection cable: 30 cm
SPEEDCOMFORT NOT AVAILABLE IN WEBSHOP DUE TO IMPORT TAXES. ORDER NOW AT AMAZON UK: https://www.amazon.co.uk/speedcomfort


More information

Normally £105.99. Now for:

Price: £95.99


Read more

SpeedComfort – Trio set

Out of stock

Trio set, suitable for for radiators from 120 cm in length. 3 x SpeedComfort 1 x 12V Adapter, cord length: 1.80m 1 x External thermostat switch with magnet attachment, cord length: 0.60m 2 x Connection cable: 30 cm SPEEDCOMFORT NOT AVAILABLE IN WEBSHOP DUE TO IMPORT TAXES. ORDER NOW AT AMAZON UK: https://www.amazon.co.uk/speedcomfort 

More information

Normally £149.49. Now for:

Price: £135.99


Read more

SpeedComfort – Extension set

Out of stock

An extra SpeedComfort, without power supply, with connection cable. Can be used as an extension of the Trio set for longer radiators. 1 x SpeedComfort 1 x Connection cable: 30cm SPEEDCOMFORT NOT AVAILABLE IN WEBSHOP DUE TO IMPORT TAXES. ORDER NOW AT AMZON UK: https://www.amazon.co.uk/speedcomfort

More information

Normally £50.49. Now for:

Price: £45.99


Read more

Article F: Connection cable: 0.60 m

Out of stock

This cable can be used to bridge a gap between two radiators. It is also suitable for use as an extension of the power cable or the thermostat switch.

More information

Normally £2.95. Now for:

Price: £2.50


Read more

Article G: Connection cable: 1.20m

Out of stock

This cable can be used to bridge a gap between two radiators. Also suitable as an extension for the adapter or thermostat switch.

More information

Normally £3.60. Now for:

Price: £3.25


Read more

Article H: Thermostat switch

Out of stock

External thermostat switch, cord length: 0.60m

More information

Normally £9.35. Now for:

Price: £8.50


Read more

Article I: Adapter

Out of stock

The same power supply as included in the sets, in case you decide to split the set into two sets.

More information

Normally £7.95. Now for:

Price: £6.95


Read more

Film pour radiateur TONZON HR

Out of stock

Ce film s'applique simplement à l'arrière d'un radiateur. Vous empêchez la chaleur de disparaître dans le mur extérieur. Et cette chaleur est propulsée à son tour dans l'air de votre pièce par le SpeedComfort. Une jolie collaboration. Le film mesure 50 cm de large et 7,5 mètres de long.Celui-ci est fourni avec 15 mètres de ruban adhésif double face.

More information

Normally £15.99. Now for:

Price: £13.99


Read more
  • SpeedComfort
  • Accessories

Customer service

Returns
Complaints
Shipping

Service links

Repair & Warranty
Company information

Home
Speedcomfort
Contact us
More
More
  • Home
  • SpeedComfort
  • Optimal savings in 3 steps
  • Webshop
  • FAQ
  • Contact
REPAIR & WARRANTY

Our customer service is available 7 days per week, if anything is wrong with your SpeedComfort product, don’t hesitate to contact us.

There are two types of warranties.

1. The law states a product should be proper, this means it should do what can be reasonably expected.
2. Next to lawful warranty there is also factory warranty. The new version of SpeedComfort products have a warranty of 10 years. Send an email to uksupport@speedcomfort.com, explaining which part is broken and add a picture and/or video. If the claim falls under warranty, we will come up with a solution.

Terms and Conditions

General Terms & Conditions

Terms and conditions of website use

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and  SpeedComfort Ltd,  the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by  SpeedComfort Ltd  and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to  SpeedComfort Ltd  and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

  1. All Content included on the Website, unless uploaded by Users, is the property of SpeedComfort Ltd,  our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
  2. You may, for your own personal, non-commercial use only, do the following:
    1. retrieve, display and view the Content on a computer screen
    2. print one copy of the Content
  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of SpeedComfort Ltd.

Prohibited use

  1. You may not use the Website for any of the following purposes:
    1. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
    2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
    3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Links to other websites

  1. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of SpeedComfort Ltd  or that of our affiliates.
  2. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
  3. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy and Cookies Policy

  1. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: //speedcomfort.co.uk/privacy-policy and //speedcomfort.co.uk/privacy-policy.

Availability of the Website and disclaimers

  1. Any online facilities, tools, services or information that SpeedComfort Ltd  makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.  SpeedComfort Ltd  is under no obligation to update information on the Website.
  2. Whilst SpeedComfort Ltd  uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
  3. SpeedComfort Ltd  accepts no liability for any disruption or non-availability of the Website.
  4. SpeedComfort Ltd  reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

  1. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
  2. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
  3. To the maximum extent permitted by law, SpeedComfort Ltd  accepts no liability for any of the following:
    1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
    2. loss or corruption of any data, database or software;
    3. any special, indirect or consequential loss or damage.

General

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
  2. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
  3. These terms and conditions  together with the Privacy Policy and Cookies Policy  contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
  4. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
  5. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
  6. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  7. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

You can contact SpeedComfort Ltd by email on uksupport@speedcomfort.com.

Terms and conditions for sale of goods

Please read all these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

Application

  1. These Terms and Conditions will apply to the purchase of the goods by you (theCustomer or you). We are SpeedComfort Ltd a company registered in England and Wales under number 12111782 whose registered office is at 67 Farringdon Road,   Tyne and Wear, NE30 3EX   with  email address uksupport@speedcomfort.com;    (the Supplier or us or we).
  2. These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked ‘I Accept’. If you do not click on the button, you will not be able to complete your Order.  You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

  1. Consumermeans an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
  2. Contractmeans the legally-binding agreement between you and us for the supply of the Goods;
  3. Delivery Locationmeans the Supplier’s premises or other location where the Goods are to be supplied, as set out in the Order;
  4. Durable Mediummeans paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
  5. Goodsmeans the goods advertised on the Website that we supply to you of the number and description as set out in the Order;
  6. Ordermeans the Customer’s order for the Goods from the Supplier as submitted following the step by step process set out on the Website;
  7. Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
  8. Websitemeans our website www.speedcomfort.co.uk on which the Goods are advertised.

Goods

  1. The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
  2. In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
  3. All Goods which appear on the Website are subject to availability.
  4. We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Personal information

  1. We retain and use all information strictly under the Privacy Policy.
  2. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

Basis of Sale

  1. The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
  2. The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
  3. A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.
  4. Any quotation is valid for a maximum period of  days  from its date, unless we expressly withdraw it at an earlier time.
  5. No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
  6. We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

Price and Payment

  1. The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing.
  2. Prices and charges include VAT at the rate applicable at the time of the Order.
  3. You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.

Delivery

  1. We will deliver the Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
  2. In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:
    1. we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or
    2. after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.
  3. If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.
  4. If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.
  5. If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.
  6. We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.
  7. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
  8. If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
  9. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

Risk and Title

  1. Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.
  2. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.

Withdrawal and cancellation

  1. You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
  2. You can cancel the Contract except for any Goods which are made to your special requirements (theReturns Right) by telling us no later than  30  calendar days  from the day the Contract was entered into, if you simply wish to change your mind and without giving us a reason, and without liability, except in that case, you must return to any of our business premises the Goods in undamaged condition at your own expense. Then we must without delay refund to you the price for those Goods which have been paid for in advance, but we can retain any separate delivery charge. This does not affect your rights when the reason for the cancellation is any defective Goods. This Returns Right is different and separate from the Cancellation Rights below.
  3. This is adistance contract (as defined below) which has the cancellation rights (Cancellation Rights)set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:
    1. goods that are made to your specifications or are clearly personalised;
    2. goods which are liable to deteriorate or expire rapidly.
  4. Also, the Cancellation Rights for a Contract cease to be available in the following circumstances:
    1. in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.

Right to cancel

  1. Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason.
  2. The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery.
  3. To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (eg a letter sent by post, fax or email). You can use the attached model cancellation form, but it is not obligatory. In any event, you must be able to show clear evidence of when the cancellation was made, so you may decide to use the model cancellation form.
  4. You can also electronically fill in and submit the model cancellation form or any other clear statement of the Customer’s decision to cancel the Contract on our website www.speedcomfort.co.uk. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation in a Durable Medium (eg by email) without delay.
  5. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation in the cancellation period

  1. Except as set out below, if you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

Deduction for Goods supplied

  1. We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.

Timing of reimbursement

  1. If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than:
    1. 14 days after the day we receive back from you any Goods supplied, or
    2. (if earlier) 14 days after the day you provide evidence that you have sent back the Goods.
  2. If we have offered to collect the Goods or if no Goods were supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract.
  3. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Returning Goods

  1. If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us at       Fulfilmentcrowd (Partner), Otters Brook,   Ty Coch Way, Cwmbran,  South Wales, NP44 7EZ    without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 14 days has expired. You agree that you will have to bear the cost of returning the Goods.
  2. For the purposes of these Cancellation Rights, these words have the following meanings:
    1. distance contractmeans a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded;
    2. sales contractmeans a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object.

Conformity and Guarantee

  1. We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation.
  2. Upon delivery, the Goods will:
    1. be of satisfactory quality;
    2. be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and
    3. conform to their description.
  3. It is not a failure to conform if the failure has its origin in your materials.
  4. We will immediately, or within a reasonable time, give you the benefit of the free guarantee given by the manufacturer of the Goods. Details of the guarantee, including the name and address of the manufacturer, the duration and territorial scope of the guarantee, are set out in the manufacturer’s guarantee provided with the Goods. This guarantee will take effect at the time the Goods are delivered, and will not reduce your legal rights.

Successors and our sub-contractors

  1. Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

Circumstances beyond the control of either party

  1. In the event of any failure by a party because of something beyond its reasonable control:
    1. the party will advise the other party as soon as reasonably practicable; and
    2. the party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery and any right to cancel, below.

Privacy

  1. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
  2. These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy (//speedcomfort.co.uk/privacy-policy) and cookies policy (//speedcomfort.co.uk/privacy-policy).
  3. For the purposes of these Terms and Conditions:
    1. ‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.
    2. ‘GDPR’ means the General Data Protection Regulation (EU) 2016/679.
    3. ‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.
  4. We are a Data Controller of the Personal Data we Process in providing Goods to you.
  5. Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
    1. before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
    2. we will only Process Personal Data for the purposes identified;
    3. we will respect your rights in relation to your Personal Data; and
    4. we will implement technical and organisational measures to ensure your Personal Data is secure.
  6. For any enquiries or complaints regarding data privacy, you can contact our Data Protection Officer at the following e-mail address: pieter@speedcomfort.com.

Excluding liability

  1. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, the Supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to the Customer’s business, trade, craft or profession which would not be suffered by a Consumer – because the Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, craft or profession.

Governing law, jurisdiction and complaints

  1. The Contract (including any non-contractual matters) is governed by the law of England and Wales.
  2. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
  3. We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days.
  4. The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at //ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.
Complaint

Complaints can be made known by e-mailing us at uksupport@speedcomfort.com. We will directly look into it and try to come up with a solution.

If you are living in the European Union you also have the possibility to make your complaint known via the ODR platform of the European Commission. This ODR platform can be found on http://ec.europa.eu/odr. When your complaint isn’t known somewhere else, feel free to deposit it through this platform of the European Union.

RETURNS

Products ordered in the SpeedComfort webshop have to be returned to the Netherlands. The returning of products is free.

RETURN PERIOD

A return has to be announced within 14 days after receiving the product. After you will still have 14 days to return the product. The costs for the returned article(s) will be credited. The product has to be returned in the original state and packaging.

RETURN PROCEDURE

In general there are two ways for returning the SpeedComfort products. This could be through a drop-off at a UPS or DPD service point. For our return process, we partnered up with Returnista. To make use of the free return, please fill in the digital return form. Please indicate clearly whether the order is going to be returned in full or partially.

Make sure that alle the fields are filled in correctly to avoid any delay.

Steps:

1. Fill in the return form on speedcomfort.returnista.com

  1. Select if you want to bring the package to a UPS or DPD service point
  2. Fill in if all products are going to be returned or in case part of the order is returned, specify which items
  3. You will receive an e-mail with a return label, print this out and put it on the box
  4. Bring the package to a UPS or DPD service point near you

Note, in some countries we also offer the option for the order to be picked up at your house or office.

If we have received the items back in good condition, we will transfer back the purchase amount in around 5 working days. Please be aware that it can take up to 3 working days afterwards for the purchase amount to be shown in your back account, PayPal account or credit card.

GARANTIE

Het kan dat er wat mis is met een SpeedComfort product net na aankoop of na gebruik. Wij staan 7 dagen in de week voor je klaar om een zo goed mogelijke service te bieden.
Er zijn twee type garanties.
1. In de wet staat dat een product deugdelijk moet zijn, dit betekent dat een product moet doen wat je er in alle redelijkheid van mag verwachten. 
Mocht er tijdens de garantieperiode iets gebeuren met de SpeedComfort, neem dan contact op met ons. Als iets binnen de garantie valt dan heb je recht op een reparatie of een nieuw exemplaar.

2. Naast de wettelijke garantie bestaat er ook fabrieksgarantie. Alle SpeedComfort producten hebben een fabrieksgarantie van 10 jaar.

Indien iets een garantiegeval betreft, stuur dan een mail naar
support@speedcomfort.com
. Geef hierin duidelijk aan wat er defect is aan het product en voeg een foto en/of video toe om dit te verduidelijken.

VERZENDING

Verzending binnen Nederland kost €5.95. Bij een bestelbedrag van meer dan €300 is verzending gratis.

Als een bestelling op een werkdag voor 23:00 uur wordt geplaatst dan wordt het pakketje dezelfde dag nog verzonden. Bestellingen in het weekend voor 23:00 uur worden op zondag verstuurd. In de regel duurt verzending 1 – 3 werkdagen binnen Nederland en België. Op de dag van verzending ontvang je van ons via de mail een tracking nummer. Hiermee kan je zien waar het pakketje zich bevindt en op welke dag en tijdstip het wordt bezorgd. Pakketten worden verstuurd vanuit onze logistieke partner in Nederland, Active Ants. Pakketten worden vervoerd door DHL.

Cookie verklaring

Fijn dat je er bent! . Wij, en derde partijen, maken op onze website gebruik van cookies. Wij gebruiken cookies voor het bijhouden van statistieken, om voorkeuren op te slaan, maar ook voor marketingdoeleinden. Door op ‘Details tonen’ te klikken, kun je meer lezen over onze cookies en je voorkeuren aanpassen. Door op ‘Accepteren en doorgaan’ te klikken, ga je akkoord met het gebruik van alle cookies zoals omschreven in onze cookie declaration.

Cookies zijn kleine tekstbestanden die door websites kunnen worden gebruikt om gebruikerservaringen efficiënter te maken.

Volgens de wet mogen wij cookies op uw apparaat opslaan als ze strikt noodzakelijk zijn voor het gebruik van de site. Voor alle andere soorten cookies hebben we uw toestemming nodig.

Deze website maakt gebruik van verschillende soorten cookies. Sommige cookies worden geplaatst door diensten van derden die op onze pagina’s worden weergegeven.

Via de cookieverklaring op onze website kunt u uw toestemming op elk moment wijzigen of intrekken.

In ons privacybeleid vindt u meer informatie over wie we zijn, hoe u contact met ons kunt opnemen en hoe we persoonlijke gegevens verwerken.

Als u vragen heeft over uw toestemming, vermeld dan het ID en de datum van de toestemming alstublieft.

Uw toestemming geldt voor de volgende gebieden: www.speedcomfort.nl

Cookieverklaring laatst bijgewerkt op 10/6/21 door Cookiebot:

Noodzakelijk (4)

Noodzakelijke cookies helpen een website bruikbaarder te maken, door basisfuncties als paginanavigatie en toegang tot beveiligde gedeelten van de website mogelijk te maken. Zonder deze cookies kan de website niet naar behoren werken.

Naam Aanbieder Doel Vervaltermijn Type
CONSENT YouTube Gebruikt om te detecteren of de bezoeker de marketingcategorie in de cookie-banner heeft geaccepteerd. Deze cookie is nodig voor GDPR-naleving van de website. 5930 dagen HTTP Cookie
CookieConsent Cookiebot Slaat de cookiestatus van de gebruiker op voor het huidige domein 1 jaar HTTP Cookie
user_language www.speedcomfort.nl Onthoudt uw taalvoorkeuren 1 jaar HTTP Cookie
wb-5462-sid www.speedcomfort.nl Noodzakelijk om webshop bestellingen uit te voeren Session HTTP Cookie

Statistieken (3)

Statistische cookies helpen eigenaren van websites begrijpen hoe bezoekers hun website gebruiken, door anoniem gegevens te verzamelen en te rapporteren.

Naam Aanbieder Doel Vervaltermijn Type
_ga Google Registreert een uniek ID die wordt gebruikt om statistische gegevens te genereren over hoe de bezoeker de website gebruikt. 2 jaar HTTP Cookie
_gat Google Gebruikt door Google Analytics om verzoeksnelheid te vertragen 1 dag HTTP Cookie
_gid Google Registreert een uniek ID die wordt gebruikt om statistische gegevens te genereren over hoe de bezoeker de website gebruikt. 1 dag HTTP Cookie

Marketing (18)

Marketingcookies worden gebruikt om bezoekers te volgen wanneer ze verschillende websites bezoeken. Hun doel is advertenties weergeven die zijn toegesneden op en relevant zijn voor de individuele gebruiker. Deze advertenties worden zo waardevoller voor uitgevers en externe adverteerders.

Naam Aanbieder Doel Vervaltermijn Type
_gcl_au Google Tag Manager Gebruikt door Google AdSense om te experimenteren met de efficiëntie van advertenties op websites die hun services gebruiken. 3 maanden HTTP Cookie
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session Pixel Tracker
IDE Google Gebruikt door Google DoubleClick om de acties van de websitegebruiker te registreren en te rapporteren na het bekijken of klikken op een van de advertenties van de adverteerder met het doel de effectiviteit van een advertentie te meten en om gerichte advertenties aan de gebruiker te presenteren. 1 jaar HTTP Cookie
pagead/1p-user-list/# Google Wordt gebruikt om bij te houden of de bezoeker interesse heeft getoond in specifieke producten of evenementen op meerdere websites en detecteert hoe de bezoeker tussen sites navigeert – Dit wordt gebruikt voor het meten van advertentie-inspanningen en vergemakkelijkt de betaling van verwijzingskosten tussen websites. Session Pixel Tracker
pagead/landing [x2] Google Verzamelt gegevens over bezoekersgedrag van meerdere websites, om meer relevante advertenties weer te geven – Hierdoor kan de website ook het aantal keren dat de bezoeker dezelfde advertentie te zien krijgt beperken. Session Pixel Tracker
test_cookie Google Gebruikt om te controleren of de browser van de gebruiker cookies ondersteunt. 1 dag HTTP Cookie
VISITOR_INFO1_LIVE YouTube Probeert de bandbreedte van gebruikers te schatten op pagina’s met geïntegreerde YouTube-video’s. 179 dagen HTTP Cookie
YSC YouTube Registreert een unieke ID om statistieken bij te houden van welke video’s van YouTube de gebruiker heeft gezien. Session HTTP Cookie
yt.innertube::nextId YouTube Registreert een unieke ID om statistieken bij te houden van welke video’s van YouTube de gebruiker heeft gezien. Persistent HTML Local Storage
yt.innertube::requests YouTube Registreert een unieke ID om statistieken bij te houden van welke video’s van YouTube de gebruiker heeft gezien. Persistent HTML Local Storage
yt-remote-cast-available YouTube Bewaart de voorkeuren van de videospeler van de gebruiker met ingesloten YouTube-video Session HTML Local Storage
yt-remote-cast-installed YouTube Bewaart de voorkeuren van de videospeler van de gebruiker met ingesloten YouTube-video Session HTML Local Storage
yt-remote-connected-devices YouTube Bewaart de voorkeuren van de videospeler van de gebruiker met ingesloten YouTube-video Persistent HTML Local Storage
yt-remote-device-id YouTube Bewaart de voorkeuren van de videospeler van de gebruiker met ingesloten YouTube-video Persistent HTML Local Storage
yt-remote-fast-check-period YouTube Bewaart de voorkeuren van de videospeler van de gebruiker met ingesloten YouTube-video Session HTML Local Storage
yt-remote-session-app YouTube Bewaart de voorkeuren van de videospeler van de gebruiker met ingesloten YouTube-video Session HTML Local Storage
yt-remote-session-name YouTube Bewaart de voorkeuren van de videospeler van de gebruiker met ingesloten YouTube-video Session HTML Local Storage
The SpeedComfort Convector works with an external thermostat switch. The casing is attached close to the hot water supply with the magnets. Preferably close to the (thermostatic) valve. If there is no magnetic pipework available, the casing can be attached with a Velcro strap. Multiple devices can be connected onto a single temperature sensitive switch.  
  The SpeedComforts for convectors are supplied with easy-to-assemble feet. The effect of the SpeedComfort is increased when placed on these. The feet ensure the magnets in the side of the housing cannot touch the outer wall. This is important to prevent contact noise. Ensure the SpeedComforts are always placed away from the metal parts on the convector. You can connect up to twenty SpeedComforts to one adapter in series. They are switched on and off simultaneously by one thermostat switch. If a bulkhead is placed in floor ducting, the supplied 30 cm connection cable may be too short. The e-shop contains 0.60 and 1.20 m cables. The SpeedComforts on feet can be used in floor ducting. This version of the SpeedComfort can support old cast iron radiators with fins. The SpeedComforts are placed on the feet on the floor under the radiator. The external thermostat switch is attached close to the hot water supply pipe with magnets.
The SpeedComfort N operates by the use of an external temperature sensitive switch. The temperature sensitive switch is mounted into a special holder with two magnets to secure the sensor to the back of your radiator. Preferably close to the warm water supply pipe.   The switch can also be mounted between the radiator plates.  
Using brackets, SpeedComforts can be used for radiators with a distance between the panels of 38 mm to 72 mm. They are always placed at the bottom of the radiator. It is best to place the SpeedComforts at the front, even to the side of the radiator. This looks better and means the SpeedComforts also push air along the radiator at the rear. As a result, less heat disappears into the (outer) wall. Place multiple units in series, connected to one adapter, under a longer radiator. Look at where the wall bracket and the connection clip between the two panels. Multiple units placed in series can be operated by one thermostat switch. Old panel radiators sometimes have no convection fins between the panels and are not very suitable. Older cast-iron radiators are also not suitable for SpeedComforts.

Radiators are built up from one or more panels with convection panels between them (wave-shaped metal plates to create the largest possible surface area that transfers a large amount of heat into the air).

The SpeedComforts can be used on type 21 radiators without accessories. 
For a type 33 radiator, place the SpeedComforts in the widest opening. There are two convection panels in this area, which means this is the largest heat-emitting surface.

The distance between radiator panels is not standard. The SpeedComfort is 70 mm wide. This width is important because the SpeedComforts must fit between the two radiator panels. The magnets slide in and out on one side.
The SpeedComfort has been developed to be out of sight, at the bottom of the radiator. When put in the top of the radiator, the effect is identical. Radiators often have a grid on the top, under which the SpeedComforts can be hidden from view. Keep in mind, however, that the higher temperature at the top will affect the lifespan of the fans. 

Using the supplied 30 cm connection cable, you can connect multiple units in series to one power supply. Because the SpeedComforts use very little power, this can be as much as twenty in theory.

Old panel radiators sometimes have no convection fins between the panels and are not very suitable. 
Older cast-iron radiators are also not suitable for SpeedComforts.

Brackets with magnets are available for radiators with a gap between the panels that is smaller than 70 mm. These enable the SpeedComforts to be hung securely under the radiator.
Feet that are clicked under the SpeedComfort are available for convectors.

All types are supplied with an external thermostat switch. This can be placed on or near the hot water supply using magnets. If there is no magnetic material available (often the case with convectors), the supplied Velcro can be used.

The SpeedComfort is supplied with an external thermostat switch. This is also put in place with magnets, near the hot water supply. The SpeedComfort will automatically switch on when the radiator is at 33 degrees close to the thermostat. Switching off is also automatic when the radiator cools down to 25 degrees.

The SpeedComfort has been developed for mounting out of sight, at the bottom of the radiator. But the SpeedComforts will function just as well if they are placed between the panels of the radiator at the top. Radiators often have a grid on the top, under which the SpeedComforts can be hidden from view. Keep in mind, however, that the higher temperature at the top will affect the lifespan of the fans.

Privacy policy

We respect your privacy and oonly use your personal information  for the purpose for which we have received them and according to  the Personal Data Protection and Telecommunication Act (Wet Bescherming Persoonsgegevens and Telecommunicatiewet). 

1. Company details

Name company: Speed Comfort BV
Website: http://www.speedcomfort.com
CoC number: 63800543
VAT number: NL855408157B01

2. E-mail address 

 a. We can make you, by agreements concluded, offers for similar products and services unless you have indicated that you prefer not to be contacted with such communications. This option is offered when filling out the form. You can unsubscribe using the link intended for this purpose included in every form of communication. 

b. When your e-mail address is collected for other purposes than by agreements concluded, it will not be used for unwanted communication if you have not agreed to this.

3. Postal address

 We only use your postal adress to send you the information requested.

4. Phone number

 We will not use your telephone number for commercial purposes.

5. Other personal information

Other personal information will only be used (through cookies, peripherals or otherwise) when:

1. the information is needed for: 

   a. the execution of an agreement with you;

   b. the need for information in a public operation;

   c. the advocacy of our justified interests (unless your interst or fundamental rights and freedoms prevail), or;

2. you have given your conscent for its retrieval and use. 

We will not save your personal information longer than nescessary for the purposes they have been collected for. 

6. Particular personal information

The collected informatin will only be for internal use and not shared with third parties.

7. Safety exchanging and transferring data

 a. If we transfer or exchange your data on our website, we allways use the coding technologies accepted as standard common practice within the IT-sector;

b. We have applied the nescessary safety measures to prevent the loss, unauthorized use or changes to the information we receive on our website;

8. Safety data storage Veiligheidscriteria 

 a. On the page where personal information should be filled out, a secured connection is used.

b. We aim to save only minimal amounts of client data and make sure we do not save any especially confident personal data, unsless there is no other option.

c. We take technical and organisatory measurements to prevent the loss or unauthorized use (such as malware). We therefore guarantee an appropriate security level and have the system tested periodically. 

9. Access to your personal information

On request we inform visitors from our website about the personal information we use. Possible incorrect data can be corrected, added or removed. If you wish to receive access to this information, or edit your personal data, please contact us on the address below.

10. Contact

If you would like to respond to our Privacy Policy, you can contact us on:

 a. the following email address: info@speedcomfort.com

b. the following phone number: +31 85 666 62 23

This privacy policy can be amended at all times. We will notify you about these changes on this page and in certain circumstances you will be notified personally per email.

SpeedComfort BV

Company address (no visits):
Hertenlaan 31b
3734 CE Den Dolder
The Netherlands

Tel: +31 85 666 62 23

KvK: 63800543
Bank.nr: NL25 TRIO 0212 1182 18
BTW nr: NL 8554.08.157 B01

support@speedcomfort.com